Privacy Policy
Effective date: 28.07.2025
This Privacy Policy explains how Intral d.o.o. collects, uses, stores, and protects your personal data when you visit our website www.intral.si or use our services.
1. Data controller
The data controller is Intral d.o.o., Bratislavska cesta 7, Ljubljana, 1000 Ljubljana, Slovenia. Email: info@intral.si.
2. What data we collect
We may collect the following personal data:
Name and surname
Email address
Phone number
Company name
Delivery and billing addresses
IP address and usage
Other data voluntarily provided via forms or communication
3. How we use your data
We use personal data to:
Provide and manage logistics and fulfillment services
Respond to inquiries and provide customer support
Send service-related emails and updates
Maintain and improve the functionality of our website
Comply with legal obligations (e.g., invoicing, record keeping)
4. Legal Basis
Processing is based on:
Contractual necessity (e.g. service fulfillment)
Legal obligation (e.g. tax regulations)
Legitimate interest (e.g. communication, analytics)
Consent, where required (e.g. newsletter)
5. Data sharing
We do not sell your data. We may share it with:
Trusted service providers (e.g. hosting, IT, couriers)
Authorities where required by law
6. Data retention
We store your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
7. Your rights
You have the right to:
Access your personal data
Request correction or deletion
Object to processing
Withdraw consent (where applicable)
File a complaint with the Information Commissioner of Slovenia
To exercise your rights, contact us a info@intral.si
8. Data security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
9. Cookies
Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences in your browser. See our separate Cookie Policy for details.